Will you be able to meet this standard?
A new standard has just been published – but unlike other standards, it does not specify technical aspects such as how a fire safety product should be designed or maintained. Instead, the new standard, EN 16763 ‘Services for Fire Safety and Security Systems’ focuses purely on service delivery. It has been almost five years in the making, but the new standard explores every part of the service – from planning, through to design, to commission, installation, and handover to the client. The standard clarifies what should be the expected level of service at each individual stage, bringing a new benchmark of quality to the fore of the fire industry.